1. Presents strategies for any successful and organized volunteer manager, but especially if you lead volunteers as an "add on" to other duties. Learn to clarify expectations, find administrative volunteers and put them to work in vital ways, and share ownership of the volunteer program. Includes a...
  2. Get advice from over 85 on-the-job supervisors of volunteers about how to define volunteer work expectations, build relationships based on trust and respect, expand communication, be a coach and facilitator, and resolve performance problems. Author Lee's extensive knowledge plus anecdotes from...